all sales of ceramic pieces are final, therefore they are exempt from being returned or exchanged. this is a strict policy and exceptions cannot be made unless a mistake has been made on my end.

more information on returns, exchanges, or damaged work can be found here.

yes! all of my ceramic pieces are food, microwave, and dishwasher safe unless otherwise stated.

instructions on how to care for your beloved ceramics can be found here (*ᴗ͈ˬᴗ͈)ꕤ*.ﾟ

i'm currently shipping to the US & CA at the moment! i will be shipping to more countries in the future!

if your country is not listed, please reach out to me via IG (@sarathrows), email, or through my contact page~!

yes! i am currently taking on a very limited amount of customs right now ♡ inquiries can be sent via DM, email, or through my contact page!

yes, i do! if there's a specific design that's no longer available, or has sold out that you’d like to see more of, i would love to know via IG or email!

i can't 100% guarantee that i will be able to make more of the requested design as i may have retired the design, no longer have the necessary materials, or may not have the glazes needed. however, i am more than happy to work with you on reaching a middle ground!